Support Center
Help & Support
Get help connecting your devices and apps, fixing sync issues, managing your data, or reaching us.
Need help?
If you're having trouble connecting a device or using Training Signals, email us at support@trainingsignals.cc. We typically respond within 1-2 business days.
Connecting your devices
How to connect Wahoo or Karoo (or Strava, for existing connections), recovery sources like Oura, WHOOP, and Apple Health, and exactly which permissions we request and why.
Connecting your data →Sync & activity issues
How activity sync works and what to do if an activity didn't show up.
Troubleshoot sync →Managing or disconnecting your account
From Connections you can sync or disconnect Wahoo, Karoo, or Strava (which revokes access and deletes the data synced from it); delete your account entirely from Settings.
Go to Connections →Privacy & data usage
What we collect, who processes it on our behalf, and how it's protected and deleted.
Privacy Policy →How Training Signals works with your data
A plain-language overview of what data we use, how, and how you stay in control, Wahoo, Karoo, or Strava.
How we use your data →How the coaching works
The inputs behind a recommendation, the evidence base, and its limits.
How coaching works →Full FAQ
Answers on training plans, FTP and power zones, emails, and more.
Browse the FAQ →Terms of Service
The terms that govern your use of Training Signals.
Terms of Service →